Courtesy AC has earned the
All Star Feedback Award
Location
Customer Reviews
5.0
193 customers reviews
Josh Cameron
Mike was fantastic. He quickly identified the problem and was able to come back the next day to resolve it at a reasonable price. I'll use them again next time something pops up.
Lawrence Turner
Amazing and fast service, Mike was great,.
Rebecca Edmiston
Great Experience!! Mike is friendly, courteous, and professional and gave us some great advice. Thank you!
Haluk N
Great service as usual! I have been using Brad and his crew for the past 15 years. Very professional, knowledgeable and fast. Highly recommend!
Shingo Tanaka
AC went out Friday night, called Brad first thing Saturday morning. He arrived early Saturday, as I was hoping it was just the capacitor, it ended up being a bad condenser. Brad tried everything to get me going on Saturday but understandably he was fully booked already. He did however get his crew out on Sunday morning to install my new unit. Kudos to Brad and his crew for coming out on Sunday to help us out. Would recommend these guys to everyone!
Beto FPV
Brad was able to fit me into his schedule last minute and helped solve my problem asap. Super personable and knowledgable, he's the only guy I'm calling for any HVAC issues. 5/5
Chris Ryan
Incredible responsiveness and competence! Brad was here so quickly and solved the problem both temporarily and then long-term! The best!!
Tori Moxley
Brad was fabulous to work with when our a/c had died. He took time to answer all our questions. He also was available when more questions occurred to us.
James Gallery
Great service company, knowledgeable Service technician that took care of business. Friendly, courteous, and quick.
Tiffany Tillman
Excellent work Professional and fast when called upon to fix air conditioner unit
Tiffany Tillman
Dave and Dan were an exceptional team. They were professional and fast when assisting my parents in Houston. After receiving the call that air conditioner was malfunction at 93 degrees at night. Parents were in a frantic state of just being hot and bothered. Thank you so kindly for fixing the air conditioner within 1 day turnaround. Appreciate you again all the way from Chicago.
Wern Skynail
Great, responsive service - always. Thank you!
Todd Lorberbaum
Great service and quality job repairing my issues. Definitely recommend.
Clint Imhoff
Brad seems like a great guy and will be referring him for any local HVAC work.
Alfredo Fernandez
(Translated by Google) Second time I call these guys and they come in short notice and fixed the issue. I recommend them 100%. This is the second time I called them (the first time late and this time on a Sunday) and they came to the house quickly and fixed the problem with the AC. (Original) Second time I call these guys and they come in short notice and fixed the issue. Los recomiendo 100%. es segunda vez que los llamo (la primera vez tarde y esta vez un domingo) y vinieron a la casa rápido y arreglaron el problema con el AC.
sbrock317
I've been with this company going on 10 years now. They are always fast and friendly. They do a wonderful job figuring out the problem and solving it quickly. Will and David did an awesome job today!! Thank you for the great service!
Shoji Kai
Today, I called and asked for a regular maintenance service. Thomas, the owner, said our house does not need a service because the AC unit is too new, and it would be a waste of money. I was very much struck by his honesty. When my house needs a service, I will surely ask Thomas. If you are wondering which business to go to, I highly recommend Courtesy Air.
kausar zafar
Excellent
Rob Lindell
Our test Air, I highly recommend them. They have promptly come out to repair both my AC and heater problems in a very timely fashion. In the past I've dealt mainly with Brad, who I trust and gain lots of knowledge from, but today a gentleman named Willie helped to resolve my heater issues. Another to notch representative of the company. I'm a real person giving you real comments.
Christine Nguyen
Excellent service! Fast, friendly, and professional!
Rams Reyna
Diagnosed the problem quickly, ordered the parts and had it installed the next day at a very fair price.
minnie
Mike and Willie are the best!
Rebecca Jones
It was a pleasure meeting Mike. Professionalism is on point and he explained everything concerning my AC where I understood
Blair Buchanan
Great customer service starting with the scheduling of A/C service to the actual service and repair. Mike was very helpful and offered preventative maintenance tips.
John Nemec
Did a good job fixing my AC, they were responsive and at a reasonable price.
William Loewecke
Excellent air conditioning company there service was exc. from start to finish. A very good price Dave came over really knows the business inside and out. Very happy.
Stephanie Handal
This is the only AC company I'll ever use in Houston, and I couldn't recommend them more highly. They are extremely responsive and have great communication. They show up when they say they're going to. They always try to troubleshoot and repair before considering replacement - they know their stuff. Pricing is more than reasonable. I've used this company for years and wouldn't even consider calling anyone else.
Camila Aguiar
Very professional and efficient! Very happy with the service , thank you!
Jacqueline McNeal
I had a hiccup in my schedule and the professional I worked with (Brad) was extremely understanding. Thank you for your professionalism and consideration.
Justin Chang
Great experience working with Brad on an AC system replacement. Honest, competent service.
Paul Fornataro
Brad was very helpful and provided excellent service. He spent time with me explaining how I can better my system performance which I find going above and beyond. Responded very promptly to my needs and was honest and fair.
Tonya Reed
Very good
Alan Abad
Mike gave me a heads up he would be heading my way soon. Upon arrival he completed his analysis in a thorough and efficient manner. If you are looking for a punctual, high integrity company give these guys a call!
Darrin Madriz
Best service for AC ever. Technician, Mike, was very communicative and explained issues and solutions succinctly.
Larry A
I have done business with courtesy air conditioning for several years now and have been very happy with their service.
Milam Walters
Brad is not only an excellent HVAC man, but a genuine good man, all around. I feel fortunate that I found him and couldn’t recommend anyone more highly.
Jay Dennis
My home has two older AC units (more than 10 years). When one unit went out, David arrived within 3 hours and had my AC back online quickly. David took the time provide a full preventative diagnosis on both units. Very helpful and honest.
Cheryl Connelly
Mike was very professional and took the time to explain the A/C maintenance. Would definitely use them again.
Michael Keppler
Mike cleared the problem with our AC and showed me how to maintain for future problems. Great honest business. Very reasonable pricing.
Eddy Rodriguez
They were on time and professional. Prices high nowadays for every business. Recommended
KaTasha McCline
Brad and the team are amazing!! Always available, friendly, and professional. 10 out of 10 highly recommend!!
jose dumlao
Honest work. Responded quickly. We are repeat users.
Justin S. (JJ)
I contacted this company after seeing they were locally owned and had been in business for many years. They were able to schedule a repair for my HVAC system for the same day. While refilling the coolant in the compressor, he explained how everything worked and how the parts typically fail or lose coolant over time and explained the pros and cons of replacement vs repair. Very professional and trustworthy!
David
Upstairs AC system completely replaced. Excellent service from start to finish.
Krisna Best
Brad is fast, honest, and professional. He educates the customer rather than exploits their ignorance and is someone you can trust. He’s my personal HVAC tech and I won’t be switching.
Lauren Alvis
Mike was amazing! Very kind and helpful. And prices are very reasonable. I highly recommend!
S.J. petri
This is a great family run business that takes care of their customers. They are responsive to calls and the service techs pay attention to detail. I highly recommend them for your air conditioning needs
Christina Cole
I heard about Courtesy Air through a referral. Dave and Brad were responsive and patient as I decided which new HVAC system to select. They provided an initial 3 quotes labeled as Good, Best and Better. When I decided that I wanted to consider a varias speed A/C system, they sent me 3 more quotes. It was a hectic month for me, so I was not able to provide a quick response regarding the selection of HVAC system. Dave never pressured me. He was thorough in his explanations and answered my many questions. Furthermore, we have connections to a friends that owns an A/C business in East Texas, so I sent them quotes. The friends communicated that the quotes were pretty on target. Lastly, Courtesy Air were timely with the installation. They arrived on time on the install day on and they completed the job the same day. No concerns whatsoever with timeliness. Unfortunately for me, I will need to install another HVAC unit in the next year or two; Courtesy Air will have my business’s again . I highly recommend them.
Stephanie Jamanca
Brad was really great to chat on the phone about my AC issue and he was responsive in getting to my house to troubleshoot. From the get go he was informative about what he was going to try with my carrier unit and was transparent about why he was taking the steps he was. I appreciate that Brad was educational about my unit, asked questions to understand, explained what he could to me, and overall provided great customer service. This guy is no nonsense, honest, and I really appreciate the care and pride he has for his work.
Steve Hoskins
Great experience, knowledgeable and no nonsense.
Jaison George
Always reliable, helpful and efficient. Don’t try to upset me anything.
Connor Dawson
First time calling Courtesy Air. Brad was very responsive and was able to diagnose the problem fast. They have definitely earned my business going forward.
Masood Abdulaziz
Tom on the phone was super helpful and nice and Jeremy (tech) came out and evaluated the unit and gave an honest opinion to address the issue Good and prompt service Recommend them…
Rebecca Granger
Excellent service-- very professional and...same day. Will be calling again for all my AC service and repairs.
Ryan Warth
**Update: Dave came out to fix the issue and we're pleased with the final result.** During the heat of summer last year, our indoor evaporator coil stopped working and we did not have a functional HVAC system for several days. We called Courtesy Air Conditioning & Heating because they had high ratings and a lot of 5-star reviews. Jeremy arrived as the technician and installed a new indoor evaporator coil. However, during the process he said that the unit will make a "buzzing" sound even though it's working properly, but that he'll come back to fix it if we can't stand the noise. Well, sure enough, we couldn't stand the noise, and Jeremy ghosted us.
Maggie Jochen
Great service, will call anytime I have hvac service.
George Toliver
I will recommend and use Courtesy in the future
K D
Called Dave at Courtesy Air for a minor A/C concern after having used them in the past for a significant repair. Dave and Courtesy Air are the most professional and honest group of A/C technicians I have ever utilized in over 25 years of home ownership!
Gloria Benedict
It is so refreshing to call a company that is honest. With the cold weather upon us, it is necessary to have your heater and thermostat working properly. The service was the best! I highly recommend them. It is not often that you say this was a pleasant experience!
Matt Sims
Used them last year to inspect our heaters and again in July 2023 to diagnose and repair an AC issue. Called at 830am and Mike was here by 1030am. He replaced the capacitor and got me up and running again pretty quickly.
Niyi Adesokan
Jeremy was great! Professional, knowledgeable, and empathetic. Highly recommend them.
Michael Thomas
Jeanette D
The technicians at Courtesy are always on time and professional. I used another a/c heat company for over a decade and was tired of the constant price increases plus the long turn around time! I am very happy I found Courtesy and have been using them for the last five years! I used them at first on my parents much older home with great results. Recently I needed my furnace repaired the only hold up was waiting several months for a back ordered part. However, they came out last week and quickly repaired the furnace just in time for our first cold snap! I will use Courtesy again!
Terri Zastrow
Jonathan Kane
Brandon Jones
I’ve used Courtesy Air multiple times. Very responsive, quick, and affordable.
Karen
On-time, professional, friendly, very knowledgeable. Service professionals you can trust!
Stephanie Balash
Best service experience! Prompt. Thorough. Knowledgeable. Kind. Will definitely be using them again for any HVAC needs!
Asad Ahmed
Rob Billington
I've used them for many years, always happy with the service.
Brad Brumback
Prompt and professional, they had us back up and chilling in a short time.
Robin Fortenberry
Very responsive and professional. Always thoroughly explain the issues. Great company!
Alex Huskic
Highly professional On time as promised I'm very happy with the work done Would use this company again Highly recommend
Sandra Babcock
Grant Ward
Called Courtesy Air late in the evening and they were able to come out the next morning. Mike was great, very professional, and showed me exactly what needed to be replaced and why. Will use them again in the future. Adding to my previous review, experienced a separate issue with my AC. Contacted Brad on a Sunday and by Monday he had my outdoor unit replaced Great service and friendly people. Will be using them again. Adding a 3rd update to my review history…. I am Just as happy as ever because I had to call them out again for a separate and unrelated issue to their first two visits. Very quick and professional service. Will continue to use them in the future.
Van Hofwegen
I worked with Brad. He was helpful. I tend To ask a lot of questions because I am genuinely curious about most things. Brad was knowledgeable and cheerfully answered all my questions. I appreciate working with a professional who generously shares his knowledge
Esta Twiddy
I called Courtesy Air Conditioning and Heating on Friday afternoon after my A/C unit had started leaking through my ceiling. I had already received an outrageous quote from one of the “big guys” and called Courtesy for a second opinion after reading their great reviews. Brad came out within the hour, assessed the situation and gave me a quote a full $10,000 cheaper than the first company that had come out! Same equipment, repairs, everything. These guys are honest, professional, hard working and friendly. Our A/C is blowing cold now with a new condenser and coil and I’m very happy with our service. I will definitely be calling Courtesy Air Conditioning and Heating in the future for my HVAC service needs. Thanks Brad!
Lauren Taylor
Once again, Brad and crew do an amazing job! He came out after hours within 30 minutes and diagnosed and fixed our problem right away. He is always extremely helpful and super knowledgeable about his work! Clearly one of the best AC companies in Houston! ***** An amazing AC repair company! Brad came out on a Friday night IN JULY at 6 o’clock to fix a blower motor that had gone out on our AC. He was here within 20 minutes and had the problem solved in less than an hour for an extremely reasonable price—especially considering the circumstances. Not only were they quick and professional, but Brad was extremely nice and bent over backwards to help us. Felt like a family friend coming to solve the problem. We have used them for about a year and think they are truly awesome! The best in West Houston!
Frank Christy
Anna Stenhouse
Kira Elizabeth
Called this morning with an AC problem. They were able to get here with two hours or less. Fixed the problem at a reasonable cost. Appreciate the speediness in the Texas heat.
William Graham
Brad is Amazing!! Our A/C was out on Sunday and we were dying of heat. I called and not only did he pick up he was out to our house in an hour and fixed our fried capacitor and wiring to the compressor. I’m not a 1st time customer as he has helped us in similar fashion EVERY time! True professional!!
Vincent C
My first time using Courtesy's service and I was greatly impressed! Same day service and fixed my AC problem extremely quick. They were incredibly professional and friendly through the entire process. I will be definitely be using them again.
Marie
This company was recommended by my neighbour and I am very glad I first called them. I was able to get an appointment for the same day, and the tech arrived on time and fixed the issue with my air conditioner unit. Very professional and I highly recommend it.
Mike Ragan
Quick service, friendly and amazing pricing! Brad always goes above and beyond to get the job done quickly and efficiently.
Jacob Brissee
Even though they told me they don't deal with the kind of hard galvanized duct work I have in my attic (I can understand why) they set up an appointment and came out the next day. Checked out the blower, inspected the repairs I had done, fixed the float switch which was broken, and answered all my questions about my HVAC system. Well worth it, cost was very cheap, and I would absolutely call them for all my future HVAC needs. Since I wrote this they've been out twice, both times just awesome guys who know their stuff and always communicate what they're doing so I know what's going on and what to look for in the future. I hope I don't have to call them again any time soon but I'm very glad to have found them.
Barbara S.
Robert Sullivan
Ellen LeBlanc
I’ve used Courtesy Air for years. These guys are professional and extremely knowledgeable regarding all things related to A/C and heating systems. I have referred them to friends often. First class group of hard workers! Highly recommend Courtesy Air!
Lance Eberson
It’s hard to find honest and good people in this line of business, but Courtesy Air & working with Brad is absolutely one of them. He was willing to come on the same day, diagnosed my problem and since I was in a bind was willing to fix it the next day in his busy season. Great prices, I could not recommend them enough! Thank you
William Humphries
If you’re on the Westside of Houston call them. Best customer service around.
Anthony Toma
Just used them again as I rely on them for multiple properties and as always, Brad and his team provide great service at fair pricing. Will continue to use Courtesy AC anytime the need arises.
Ian Anderson
Laura Irizarry
Brad was excellent! We were having air conditioning issues during the summer in Houston and needed help quickly. Not only was he able to make time for us the same day we called him, but he also fixed the issue within an hour. He did a thorough inspection of our AC unit, found the issue, and fixed it. I especially appreciated that he was very transparent and explained everything in detail.
Mitch Prante
M W
Very honest service! Locally owned as well.
Wael Essam
Fitted me in the same day even though they were fully booked. Persevered for 3 hrs until they figured out my problem and took care of it instead of just saying "replace the whole thing". Above all that, they're a pleasure to deal with. Highly recommended!
Barry Lazzeroni
We have used Courtesy Air a few times and the service has always been great. They are honest and fair and in todays environment that is a lot. Barry Lazzeroni
James Clemons
The serviceman, Mike, was prompt, courteous and proficient. He did an excellent job of explaining what he was doing, and also showed me how to some maintenance of my own.
Bee Smitt
Excellent customer service; excellent AC maintenance. Communicated throughout the process, on-time and prepared. Will recommend them to anyone needing AC and furnace service.
S White
Great, quick service. Good advice.
L Golden
Amazing service from Brad and his helpers! As a retired teacher I give them each an A+!!!
E Udoh
What an amazing experience with a great set of people! Called the company and spoke with Brad. Extremely professional and asked a lot of questions to better understand my needs. Next day, Mike the technician came over and assessed, educated me, and fixed my system. Awesome work from good people. Thank you!
Robert Boswell
Amazing service and professionalism. Not trying to upsell expensive equipment either. I would recommend them to all my friends and family!
Mark Tuters
Mike came out to provide a second opinion on whether to replace major components of my system. He was incredibly helpful and knowledgeable, explaining all the readings he was taking as well as the significance of each. Documented all major components in question so if I have a failure of one in the future they’ll be able to know what parts are needed to help expedite new part installation. Even after all this he shared some good maintenance tips to help keep my system running optimally. Would definitely recommend
alexrazzz
First time using this company and it was a great experience. Mike was very knowledgeable and took his time making sure everything was working correctly and explained hvac terms in a way I could understand
Danny Kamin
Excellent service. Honest repairs. Reasonable prices
Marcy Colunga
Paul Tichy
I called the day before for home A/C unit standard service (pressure & fluid checks, et al). The tech arrived within the time promised, and gave the unit a good health report. He also went into the attic to assess the evaporator, check for leaks, etc. The technician (Brad) was in every way courteous, professional, and highly qualified. I HIGHLY recommend this company as a good, competent, HONEST, and reliable HVAC company for any of your needs.
Kirt Keelan
Dale Embry
Thomas Stelzer
I i
I have used Courtesy Air for over 25 years and have repeatedly found them to be highly professional and focused on fixing the problem and not trying to sell me a new unit. I would highly recommend them.
Kellie Treadway
Martha Hernandez
Friendly, professional service. Very detailed explanation of service done. I have enjoyed using this company for more than 20 years.
Suzanne Courtney
Courtesy A/C has been my service for close to 20 years and I think the world of them. They are super responsive and appreciate their customers.
gulten burdett
Ryan Johnson
I called about 10:30 am and I had Jeremy out to my house within a couple hours as he was in the area of the service at the time. He was fast, friendly, professional and respectful. I’d definitely refer Courtesy Air Conditioning and Heating to a friend! Thank you Brad and Jeremy.
Ana Monsalve
I called them to get a second quote, they performed an inspection and advised that my A/C unit was fine and I didn’t have to spend money. Previous company had said there was a bad fungus issue and wanted me to spend $1,000. I’m so glad I contacted Courtesy A/C & Heating.
Mandy Elkins
Drew Daniels
These guys are simply the best. They do what they say they are going to do. They’re on time. They’re incredibly responsive. They’re easily the most knowledgeable A/C company I’ve ever worked with. They’re very fairly priced, but still do incredible work. I can’t say enough positive about them. They have a customer for life with me!
Kaily Johnson
This company is amazing…..they truly believe in customer service. They called with an eta and was here on time. My issue today ended up just being a circuit breaker that needed to be reset. They did not charge me for the call - even after I asked to pay something for their time. I have used this company for several years and will always recommend them to everyone I know!
Cristin Bruce
Service was prompt and professional- and best of all, my AC works again!
Alicia Brown
Eugene Feronti
Stephen Wilson
We had an emergency A/C job that needed fixed fast. This team answered the call and came out the same day! They located the new A/C and had it installed in a few hours. They even stayed overtime when they had to do some customization to make it work with our existing setup. 5 stars!
Tracie Ware
I am not a resident of Houston but own a couple of properties there, however I noted that they had nearly five stars. I contacted them and the owner himself went to my property to check in the thermostat for me! Quick service and a lesson for my tenant! Thanks Brad!
Thelma Canelas Luna
Kaleb Franklin
Gerardo Martinez
Comfort Installed a whole new system in my home, and it has been running trouble free for 1.5 years. They have serviced my parents unit as well. They are always responsive and offer great service. I highly recommend them if you want someone who is honest, straight forward and dependable.
Ramakrishnan Sanakara Subramaniam
The service was professional and honest. The knowledge was good and able to provide proper advice
Robert Southerland
Courtesy is simply the best. To say they're responsive is an understatement. On a hot summer day I was having AC issues, and called other local AC repair companies. Best they could do was 2-3 days out which is what I expected (After all, it is the height of the summer and AC issues are common). Courtesy, fit me in the very next morning!! Not to mention, as busy as they are you'd think they'd hurry the job. To the contrary they were very thorough and made sure I was completely satisfied before they left. 5 stars! I'm impressed!
Tom Brown
These guys are honest and only fix the problem. They want to keep your unit going and avoid selling you a new one. Quick service and repair 12/21
Joan Stapelfeldt
Very professional and honest, has various financial options. Was getting an estimate for my house to get the ac upgraded, will be using within the next month or two.
Jennifer Vastola 1
Courtesy A/C & Heating ROCKS! About five years ago, I called them to get a quote on a new air conditioning unit. Mine went kaput in the middle of the summer. They came out promptly and the quote was unbeatable. They installed the A/C within a day or two. So then the next year, I had them quote me for my A/C unit for the upstairs, and again price unbeatable. So from then on, I will never go to any other A/C Heating company. You ask why? Because first of all, they are dependable which many contractors are not. They are honest and give unbeatable quotes. Communication is always on point. AND well I have add, they are the most nicest and genuine Michiganders (people from Michigan) I know. I also want to point out that I NEVER write reviews. You ask why? I am just lazy when it comes writing a reviews. However, I called a day ago because I had an issue with my Nest thermostat, which OnTech had installed. Courtesy A/C came out lickety split and within minutes problem was solved. So to make your life much more easier, stop researching and call these guys. They ROCK!
Jedidiah
Stephanie Williams
I called Courtesy AC and Heating because of an AC issue that needed to be looked at, and had to leave a message. Honestly I wasn't expecting a call back, but Brad called me back in a couple hours and was very informative, honest, professional, and very kind. Everything that I appreciate as a consumer. He scheduled a tech to come out the next day. Mike came out early within my appt window, he called me when he was on his way, and was just as informative, professional, and kind as Brad had been. Mike did a great job even though my AC unit proved to be a bit tricky. If you need AC repair or maintenance call Courtesy AC and Heating! You'd be hard pressed to find a company with better service anywhere! I HIGHLY recommend Courtesy AC and Heating for your HVAC needs!! Thank you, Brad and Mike!
JM B.
Cant say enough about this company. The ac in one of my rentals stopped working on a Saturday evening when it was 95. Sunday was father's day. Called up several companies, but no availability till later the following week. Called up Courtesy and talked to Brad. He asked me some specific questions and said he was close by finishing another call and would drop by. 15 min later he was at the house and took care of business. That's what I call service! May have been lucky that he was in the area, but he took the time to service an additional customer that was not scheduled when his shift was over. Never rushed his repair and even took time to do a quick inspection on my system. Very honest. Definitely would recommend.
Regina Funches-Berry
Wonderful customer service and really cares about their customers.
Adriane Elkins
Jeremey came out to look at our AC, he was quick and efficient at working to the root problem. He explained everything to me and showed me exactly where the issue was with our AC unit. He had the parts in his truck and was able to fix everything during his visit. I will be using them again for anything!
Michael D'Souza
Absolutely outstanding from a consumer experience to execution on the repair. After a nightmarish experience with Abacus, who attempted to charge 6k at a minimum, we fortunately found Brad and Courtesy to restore the unit to a better condition than ever for a fraction of the cost. Will definitely use Courtesy for all future needs. Extremely knowledgeable, professional, and thorough.
Susanne Heien
We've used Courtesy A/C and Heating for years! They're quick to respond and very knowledgeable. Wouldn't call anyone else!
Rachel King
Great service. Super honest and reliable, I just wish this company did more than AC as I would hire them for all my home repairs.
Shirin N
Avery Bullock Miranda
Called to get some information on HVAC repairs for a client and was really really happy with the support I received. Will definitely use and refer these guys in the future.
Eric Lunsford
Awesome job by Brad. Called him on a late evening and he showed up in 30 min. Very professional and he got the AC working in no time. Definitely recommend Courtesy AC over any other AC companies!!
Lyndsey
Ask for Mike, he was helpful. His service was worth more than the cost.
Marcio Santin
Very good service at fair price. I really appreciated the professionalism and behavior of the technician. They showed up on time and fixed the issue in a few minutes. Definitely recommend.
Mia0012
We needed to have our AC repaired on a Sunday and we were having trouble finding a company that would come out on Sunday. Then, I came across Courtesy AC and saw they had good reviews. I’m so glad I found them! Mike answered the phone right away and gave us estimated times of when he would be able to make it out to us. He arrived right on time and was able to figure out the issue quickly and fixed it. He was good at explaining things to my husband and I in way that was easy to understand. He was also super respectful, professional, and very knowledgeable. He worked quietly since my youngest was napping when he came and interacted with my oldest child. He made us feel really comfortable with the process and wore a mask the whole time (because of COVID). It was one of the easiest and fastest processes we’ve ever had. If your AC is out, call Mike! Highly recommended!
Ann Ritchie
My secondary air conditioning unit went out, I contacted Courtesy at 1 pm on Friday, Mike was at our home by 4 pm. Very knowledgeable, courteous and had the unit working within 40 minutes . Very pleased with them and will only use them in the future. James Ritchie 77094
Lanny Ripple
Our AC stopped blowing cold air. Called Courtesy AC on a Saturday morning and they had someone out that afternoon. Mike evaluated the problem and explained the issue. Bearings going out and causing the compressor to overheat flipping the breaker. He didn't have the motor in stock but said he'd get it Monday and be out to fix. Hurricane Beta arrived Monday so Mike suggested the weather looked good for Thursday. When Beta broke early he called and was out at end of day Wednesday to put us back under (glorious) blowing AC. [If you live in Houston you know how important that is.] One of the best interactions I've ever had with a service company. Friendly, professional, courteous, and informative. Cannot recommend highly enough.
Mary Lee
I called because of concerns of mold around one of our AC vents. Brad kindly explained that it was likely just some condensation and to just clean it up and add some insulation to soak up any moisture but they would have someone out the next day to have a look. Little did I know that my husband had also contacted someone who is able to come out same day. The person discovered that one of the ducts had become disconnect and so just reconnected it but recommended that we change out all of our ducts. I called bad back the next day to see if you could provide an estimate for changing out all of our ducts. He spent some time just talking through this with me and addressing any concerns I had. The reason we did not use this business is because he recommended we didn’t need to do anything yet! I honestly appreciated Brad giving taking the time to listen and give sound advice. When we do have AC work, I will definitely be using them!
Benjamin Jackson
Dave was exceptionally knowledgeable and helpful. He helped me understand the operation, condition, and issues with my AC. Will definitely be using Courtesy AC for any and all future AC needs.
Luis Gonzales
I called 4 different companies on a thursday evening and Brad was the only one that responded - immediately he took an interest on the fact that our A/C had gone out and it was 86 degrees inside the house - he came by the next morning and after a proper evaluation, he explained in clear and verifiable terms the root and cause of the problem - then he offered an action plan with an estimate, that I found it to be fair enough to give him the green light to proceed - by 6:30 that same evening, the evaporator coil had been replaced, the refrigerant was refilled and cold air was beginning to flow again out of the air vents, hallelujah ! Its worth mentioning that by the time they finished the temperature in the house was 92 degrees - yep, that's Houston in the summertime, for those that are new to our city. We just needed somebody that's knowledgeable, professional, that would do what was contracted for in a timely and efficient manner and they delivered - that's good enough for me. I give Courtesy a 5-Star rating because they deserve everyone of them, they easily checked all the boxes - No Sweat !
Andrea Sajiz
Our AC unit stopped working during one of the hottest days of July. With the prompt intervention of Courtesy AC & Heating (Brad) the problem was efficiently fixed within a short time frame. We were really satisfied with their service: Brad demonstrated great professionalism, transparency and honesty. I would definitely call them again.
Nick Williams
Thank you for fixing my issue so fast. Brad did a great job.
Paul St-Martin
After getting a sour taste from a local AC repair chain, I decided to shop around, and thankfully landed on Courtesy AC and Heating. Brad was very personable and made me feel like we were working on a solution TOGETHER. I called him on a Monday morning to have my furnace/blower replaced, and by the end of the day, it was swapped out and I had air blowing again! The service team was very professional, skilled and courteous. I would definitely recommend him to my family and friends.
alan martay
On Monday Dec 23 David Courtesy Service tech came to my home at 12 noon-15 minutes later said I needed a new furnace. By 5 pm I had a new furnace installed. What a quick turnaround. Great Service from Courtesy Air. Alan Martay
Bryan Guzman
I had an excellent experience with Courtesy AC & Heating. I had a room on the far side of my house that had a 10 degree difference from the rest of the home depending on summer or winter. I called Courtesy on Saturday and they answered immediately and had someone out at my place later that evening. After reviewing the situation they made a cost effective recommendation and had a team out within 2 days. The cost was very affordable and the install only took 3 hours to add a completely new vent to the room and balance the system with added dampers. That night a cold front hit and I couldn't even tell the difference between that room and the rest of the house anymore. Really awesome service by the entire team. Mike managed the entire process and it went smoothly! I highly recommend Courtesy.
Joerik Minnebo
On a Sunday, in the middle of the Houston summer, Brad came out within a few hours to check on our broken AC. Had a complete new system installed the next day. Fast, responsive, and very fairly priced. Great service.
Tan Tu
Our AC went out on the hottest weekend of the year and Mike R. came out on Sunday and fixed the issue. Brad answered the call right away and said he would have a tech called me and sure enough Mike did. Fast friendly and honest. Definitely recommend them to anyone that needs A/C work.
Grace Hoch-Crossman
Tisha Rowe MD MBA
Great company! Fast, efficient, thorough and honest. Gave me a great second opinion and reasonably priced. Ask for Brad.
Weishi K.
Mike Roach was the service person who helped me out. Very prompt response to service calls. Mike handed me both his business card and the company card as he enters the house. I noticed from the cards that they are BBB member, that's a huge assurance. Mike is so courteous, he puts the ladder back so much more gentle than my husband ever does. Showed me with pictures, and even after the work is complete, he didn't mind the extra trouble, and climbed up to the attics again just to show me for my own knowledge. Mike took hims time explaining to me too. Totally trustworthy service. They are a family run business since 1988, and it really shows that they care, from Mike to Brad who talked with my husband over the phone. We will always go back to them. Thank you, Mike! Your work is truly appreciated!
Deborah Nieto
Best people you could possibly work with. Called on a Sunday picked up my phone call promptly and answered all my questions. Mike came out and did a diagnostic on my A/C unit to ensure everything was running smoothly. Mike seemed very knowledgeable and very respectful. Everybody was professional. I will definitely be using Courtesy air again.
Tara MacLaren
After a terrible experience with another AC company, Courtesy was honest and helpful! I had the first company out for routine maintenance on my ac units. After the service the owner of the company told me that 3 of my units were on the verge of breakdown (all 5-6 year units, so perfectly within their life span) and that my ductwork was messed up. I was skeptical but told him I would call if/when we had an issue. Shockingly, my AC stopped working the next day. I decided to get a second opinion and called Courtesy. Courtesy quickly diagnosed and fixed the issues (one compressor was unplugged, one had the breaker flipped, one had the vents open to pull air from the hot attic and pump that vs cold air). Despite obvious foul play on the part of the first company, Courtesy did not try to blame them or say anything negative about them beyond asking me to call Courtesy first next time. They were affordable, honest, fast, and showed me how to double check these simple fixes in the future should the need arise. They have a customer for life!
Rosella Moya Husted
Mike with Courtsey Air-conditioning and Heating was fantastic! No charge!!!
Andrew Blackmon
I called them about my A/C not being able to handle the summer heat. The person that answered the phone was very polite and had great advise to try and solve the issues without having to send a tech. However there was still a need for a tech to check it out. The next day a tech came out, Mike Roach, who explained everything to me and got it up and running. He even gave me a few maintenance tips and tricks to keep every running smoothly. Easily the best experience I have ever had with A/C repair.
Ralph
Never fail to take good care of me! They do excellent work and are always reliable. They helped get my system up and running very quickly while everyone else quoted $5-8,000 worth of work.
B Cooley
Have used Courtesy Air for many years. Brad could tell simply by the sound it was making that it was overcharged with freon. And it was!! Service has always been on time. Professional, courteous, and explained clearly so that I understood exactly what was going on. Highly recommend this company..and Brad.
Brandon Essigmann
I contacted Brad at 7 PM about an air conditioner that was barely cooling (running 24 hrs a day to keep house at 80 degrees) and wanting to replace the inside and outside units (had been trying to nurse the AC along for a while, but finally gave up). The install team came the next day and had my new unit quickly installed. Great service and great price too! Have used Courtesy for several years now and will continue to do so.
Sean S.
Great price and service. Very professional and great after installation service.
Mai T. Dang
Our AC stopped working over the past weekend. I decided to call Courtesy bc they were the first company that popped-up with great reviews. We can definitely see why. Having someone come out on a Sunday when your ac breaks isn't easy, but "Mike" came without hesitation. He was already working on 2 other jobs when I had called, but he still made time to fit us into his busy schedule. He was easy to talk to and very informative. Finding the right person that you can trust to work on your house isn't always easy, but it was with Mike. He definitely gives his all to ensure that the job is done right.
Rob Exline
Excellent service! They showed up when they said they would, explained everything. Very honest and hard-working! Highly recommend this company and will definitely use them again!
Charles Holtsclaw
As long as I'm in Houston, I'll be calling them for any and all HVAC needs. I've been gouged before by some of the bigger names, so when my A/C started acting up again, I decided to try a local family-owned small business. I called on a Friday morning and someone was able to come out within an hour or so. The service was thorough and professional. I just needed some more refrigerant and he made sure I understood exactly what he was doing and how much he was putting in. I learned a lot and was happy that the bill was more than reasonable. They have some of, if not the, best prices in Houston.
Francisco Torres
This is the 4th or 5th time I have used them. Brad is the best! Mike came out this time and he was just great. Very fair prices and the service is the best in town. I have called on weekends, after hours and they are extremely responsive and come out the same day. I can't recommend them enough. LOOK NO FURTHER FOR YOUR AC AND HEATING NEEDS. And I am not kidding.
Tyler Schmidt
Called about my ac and mike came out within the hour. Knowledgeable, friendly and even taught me about the mechanics of the unit. Fair price, honest service. Can’t beat that.
Michele
By far the BEST service and price! Brad went above and beyond to make it the best experience for us. Finally a company who believes in honesty and integrity! They gave me lots of options and actually had it replaced the same day. Even cared enough the following day to call and make sure everything was okay. Just can't say enough about how great Brad was! I will definitely recommend to my family and friends!
Jennifer Stacey
Mike saved the day! Professional and knowledgeable. I will recommend him to my friends and family.
steven gardner
We Called Courtesy A/C-Heat Sunday at 5:30pm within two hours Mike knocked on our door and was the most professional service tech I've ever encountered. Pleasant, well groomed, explained the problem, what happened, showed us the defective part on the test meter explaining what went wrong, Then tested the new part on his meter showing us where the readings are supposed to be. Checked our filters, explained proper thermostat settings, waited till the home began to cool then used a laser beam temp sensor, checked the cooled air reflected on the walls and all output from all the vents. Then finally gave us tips on preventive maintenance on the main unit outside, all at a reasonable price. Superior service the old fashion way, now we found our new a/c service company.
Zulfikar Kassim
I received a reply within minutes on contacting Courtesy Air Conditioning. I wanted both the A.C compressor, and condenser units replaced, along with the Gas Furnace.. Mr. Mike Roach from Courtesy inspected my units, spending a long time in the attic. He showed the photos he had taken, and in length explained in layman's term, the work involved. I was totally impressed with the integrity and honesty Mr. Mike Roach displayed, there was no sales pitch. Both my A.C. and Furnace are now installed by Courtesy. I had another bid from a company that advertises on TV all the time., their price was higher, and the representative kept reminding me to sign a contract , ''before I change my mind on the price'' . I am glad I had Courtesy handle the project, with Mr. Mike Roach.
Andrew
I had an emergency A/C leak on Mother's Day and Courtesy AC went above and beyond. They took my call immediately, diagnosed the possible problem over the phone, and had a technician (Mike) come over ASAP. I was on a time crunch because of Mother's Day, but Mike was still prompt and thorough in fixing the issue. Also, price was fair and I wasn't even charged for the small part needed to fix the problem. Please call them for your A/C needs!
Kalyn Jannace
This family owned business is amazing. My (very young) AC decided to stop working last week and I contacted another service first (ARS). When the technician arrived he was extremely gruff and rude and just showed me a picture of my frozen over coil and said it would be $1600 and someone else would come tomorrow and that I needed to “be up early,” as if I don’t wake like an adult who works. He really gave no other information and acted like it was a giant inconvenience that he had to come out. He was in and out of my house in under 10 minutes. The next day, I called Courtesy AC. They had David come out to my property within an hour. David was not only extremely personable, he took a look and came down and told me exactly what the problem was, how it happens, and what they can do to fix it. He had the AC running again that evening so we wouldn’t be without air and his people came back the next morning and replaced the part and everything. They returned a few days later to make sure all was still well and double check their work. The best part was, they didn’t make me feel like an inconvenience in my own home. I would recommend them a thousand times over!
Stephen Tschirhart
Courtesy AC is a great team - Brad, and his crews were efficient, fast and responsive. Installed a new home system after the one 15 years old now - had been on life support for several years. Brad kept the equipment costs to a minimum, and crew did the job same day. New system blows super cold, great group, highly recommend.
SARI ENRIQUEZ
Called Sunday morning, picked up my call right away, person was friendly and helpful. Said someone would get back to me within an hour. MIKE called in that time frame! Told me he would be here at 11am, called to say he was on his way. Showed up on the dot! A total pro, very nice, curteos and knowledgeable. Not to mention affordable! VERY impressed, highly recommend!! Satisfied customer.
Inder Jalli
Called the guy asking for a specific maintenance task. He informed me that I shouldn't ask anyone to do that because it's a waste of my money. Told me how to do it myself in 3 minutes. That's integrity. When I need real work, I'm hiring this guy.
Roger Beavans
I came home from work to what had become a worse problem with my Air Conditioning. I called at 5:30 pm and had a technician at my door by 8:30 pm. Willie, quickly determined the refrigerant was low and add 2 LBS of R-22 to the system. He also checked the rest of the system for any obvious issues. Everything was complete within about half an hour. It was dark/late, so we did not take the time to fully search if there was any tiny leaks, but there was not any obvious leaks as the system was holding pressure steady. The technician was courteous and helpful. Unfortunately R-22 is $60/lb from them but that is to be expected as R-22 is being phased out.
Peter Jacoub
Very pleased with my experience with Courtesy A/C. Brad was in constant communication and went the extra mile to have a crew make our repairs that same day despite his full schedule and my last minute request. Had new American Standard equipment installed fast and at a very competitive price. Crews were very polite and cleaned up after themselves. I would definitely recommend these folks. They will be my "go to" guys for all my A/C work.
Todd P
Another company had told me I had a freon leak and needed an emergent AC replacement with a goodman unit for $6k. Called Tom and he said they could put in a higher quality unit for 4k. They came out, and told me that there was no freon leak, and after a quick solution, my original unit works great, no need for replacement. Saved thousands. Never even charged me a dime for their time. Tom and Brad are good honest people. Great prices. Will be calling them when my AC dies.
kim adams
My AC wasn't cooling my house. I called Courtesy and within ONE hour a tech was at my house! Brad diagnosed my problem quickly, gave me some simple instructions to get my AC back in action and my house is cool again. Fantastic service! Highly recommend these guys. Couldn't be happier.
Don Jewelly
Courtesy replaced both units in our home, their crew was very professional and easy to communicate with. Brad was a pleasure to work with and their pricing is very competitive . You would be wise to call out these guys if you need AC or Heating work.
Cody Bird
Courtesy Air was everything I needed! I replaced my entire AC system, inside and out, and considering just how costly that is, I shopped around to at least 5-7 places. Courtesy not only came in at the lowest, but I couldn't imagine better service. I re-scheduled on them multiple times, but they always went out of their way to be available. Not only that, but when they did come by to install my new system, it took their crew of 6 less than 2 hours before I was up and running. Best deal in town, hands down would recommend.
Mike
Brad is by far the best AC guy ever dont get much better than this company!