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Park at Franklin has earned the
Shooting Star Feedback Award
Shooting Star Badge

To earn feedback awards, businesses must receive a specific amount of feedback from their customers to qualify.

For receiving at least fifty 4-Star or better Google Reviews.

Location

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Customer Reviews

4.8
61 customers reviews
75%
5 Stars
25%
4 Stars
0%
3 Stars
0%
2 Stars
0%
1 Star
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Valerie L. Seawright Savage
February, 2025
Nail salon inside is inside of the building that provides excellent service
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Michael J Florkowski
February, 2025
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Lamentation 007
September, 2024
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Larry Arbour
August, 2024
Nice, clean, spacious.
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mike flo
August, 2024
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MAKELA GREGORY
August, 2024
I just left there filling out paperwork and seen how beautiful it is the office staff energy is great and they are very kind the apartment was nice and clean I love it there already I felt safe and at home can't wait to move in. MOVED IN AUGUST 30 2024 I LOVE IT HERE PEACEFUL AND PEOPLE ARE NICE AND FRIENDLY MY APARTMENT IS CLEAN AND COMFORTABLE BEAUTIFUL COMMUNITY👍🏾❤️🥰😁🌹
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Rich Gepner
August, 2024
people very friendly,lots of activities and outings
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Valerie Glenn
August, 2024
I’ve just had a chance to get out of my room after moving in. I’ve finally gotten my new scooter yay! I love that I’ve had a chance to meet new people, learn new things and communicate. Our activities are great.
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Adilah Ali
August, 2024
Park has been amazing to me and has help me address every concern I’ve had!
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greta Robinson
August, 2024
I love that everyone is nice. I just moved here and was given a great prayer and welcomed with a birthday gift. The activities are great as well.
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Anthony Knott
August, 2024
Chelsea is great wonderful person. Very kind and attentive.
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Gail Bond
August, 2024
Park at Franklin work hard at our needs.
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Bruce Mitchell
August, 2024
Love the staff here they have great service . Chelsea is always full of energy and smiles.
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Golden Hutcherson
July, 2024
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John Clenton
July, 2024
My mom has lived at Park At Franklin since September 2023. It has mostly been a very positive experience. My only concern came recently when the Weather started turning from Spring to Summer (2024 ). I went to visit and found that her Apartment was extremely warm on my arrival. I noticed that the Air Conditioning was NOT working. I also noted that her Apartment has a Temperature Control that DOES NOT work. Once I checked, I found that the Air Conditioning is controlled centrally ( regardless of the setting on the Apartment Thermostat ). I would like to see the Central Air Conditioning set at a level that keeps the Apartments comfortable for residents and immediate notice of problems to Family or Caregivers when service or repairs are necessasry.
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Shirley Thomas
July, 2024
I love living here. The staff are very helpful and my neighbors are great.
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loveu 4ever
May, 2024
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David Schroeder
March, 2024
very good
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Elbert Johnson
March, 2024
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Nikole B
February, 2024
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Lori Mason
February, 2024
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Dean Sliger
January, 2024
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Yolanda Pettus
January, 2024
We love everything and we appreciate Brandon
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Robert L. Harvey Jr.
January, 2024
Workers and neighbors extremely cordial and friendly, facilities are excellent! I Love it here
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Carla Benning
January, 2024
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Philip Bond (Mr Phil)
December, 2023
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Makomo Robinson
October, 2023
They care for & about they residents love it here
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John Clenton
September, 2023
Great Senior Apartments
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Valerie Amena McIntosh Graham
September, 2023
Home
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precious taye
September, 2023
Jakisa Bennett was friendly an very professional an very helpful she helped my auntie feel comfortable in her decision to move into these beautiful apartments I’m happy for my Auntie an I would like to say thank you Jakisa we recommend y’all having more employees like her 💜
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Shelley Lewis
July, 2023
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Dee Williams
May, 2023
It's has great service for seniors. Lots to do no problem 3 week in so far.
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Al Anderson
May, 2023
A nice senior living place
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Noelle Macon-Smith
February, 2023
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Patricia Hassell
February, 2023
It was very inviting, warm and pleasant. The staff was very nice and professional. I feel my uncle will be very happy living there.
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Jesse Ivory
February, 2020
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ANGELA HARTFIELD
August, 2019
I am so please with the detailed attention and care that I received at The Park at Franklin from Norilee, Porshea, Robin, and Gwendolyn never before have I ever experience such sincere efforts from every last person that was involved in the process from the beginning to the end. I had to write this review for anyone that is faced with the same challenge in life that I had to go though with my love one finding a residency that offered quality living, yet kind and sincere so she could still keep her dignity and pride, activities everyday so she could keep her will, and yet affordable so as a family it was not a burden. I Highly recommend The Park at Franklin for your Love One too!
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Pamela Green
August, 2019
This place is amazing we just recently moved my Dad in and he is truly happy there is always activity’s movie night the food is great staff is kind. We are thankful that we found a great place for dad!!!!
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ronnie scott
June, 2019
My parents moved here a few months ago and they love it! It feels like home and the food is amazing. We even rented the dining area for a family gathering. I wish my mom would have moved in sooner so she could have joined all the large groups of organizations. Mom is now in the red hat club. Dad plays cards with the group in the evening. Don’t pass this place go check it out!
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Kathleen Blaha
June, 2019
Warm & Welcoming. When visiting it was wonderful to see all the smiling residents enjoying their day. Having so many living options within one campus is so convenient. I would definitely recommend Park at Franklin!
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Mable Yancy
May, 2019
Franklin is a beautiful place for your loved ones. Everything you need is in one place. You can smell the food from outside and always count on a smiling face inside. Go check it out!
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Darnesha Lee
April, 2019
I’ve been to many senior living homes but this one gives me a welcoming feeling. Great staff, that are knowledgeable and very helpful!
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Rhonda
April, 2019
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Robyn West
February, 2019
Great place! Friendly atmosphere.
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Bertha Matthews
January, 2019
No place is perfect, but I like this place better than other senior buildings. The building looks old but the people look happy.
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Teiwan Coleman
November, 2018
This place is so beautiful and they have lots of fun stuff to do my favorite the hair salon!
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Brittney Barnes
March, 2018
My dad is planning to move here in a few weeks. He’s so excited, it’s clean, the food is GREAT, and the price is right. The ladies that work here made this process so easy. Make sure you stop by this place. It’s nothing like the others in the area.
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Courtney Clarke
March, 2018
I worked here & my grandma lived here years ago. Awesome community!
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Time of Refreshing
February, 2018
This place is affordable and your loved ones can age in place. Check them out your loved ones will stay busy and they are remodeling. Best retirement community in Southfield!
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Chirra Brown
January, 2018
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Andrew Howard
January, 2018
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Bam Ent
January, 2018
I loved our tour! This place has it all and Porshea was extremely helpful during this stressful time. The people look happy and the team seems to love working there. My mom will be moving in ASAP!
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Orlando Davis
October, 2017
The first experience that I had with The Fountains is when my Aunt needed to be closer to where I lived in the city, a friend recommend The Fountains. My Aunt loved the care and attention that was given to her particular needs. That experience prompted me to move my brother there as well. "Fountains" keep doing what you doing, you'll be around a long time, thank you.
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Cassandra Davis
October, 2017
The Fountains at Franklin is the example of living your life as its golden. I came here looking for somewhere to live for myself. My sister and I toured the community with Ms. Coleman and found it to be very impressive from the dining area to the movie theater. And even the hair salon was a plus. There is plenty to do and you'll never have a dull moment for there are many places to go. Come check it out!
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kaila pickett
September, 2017
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T S
June, 2017
Very nice place, staff was great, honest and encouraged us to find a good place for dad, they were not pushy at all. Unfortunately it didn't fit dads needs, the only reason for 4 stars is that dad didn't live there and this is impression is from a tour and talking with Dorilee. We are grateful for you time and great advice.
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Joyce B
May, 2017
...UPDATE...... I spoke to the director of The Fountains of Franklin and she promised me that she would Rectify any problems any issues and if I had any problems to call her directly so thank you for reaching out to me and fixing the problem
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DJay White
January, 2017
Nice facility and courteous staff
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Shonleeka Coward
May, 2016
This is a great place to be in.
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Cynthia Shaaouni
August, 2013
I live here and this is the greatest. The people are always friendly and professional, and treat you with the greatest care. There are many likable people here that treat you in the most friendly way.
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Derrick Durrell
June, 2011
Great